The U.S. Department of Blogging
What the rest of the government can learn from the TSA:
"The Transportation Security Administration might be America's least favorite federal agency. For every discarded 4-ounce bottle, dropped laptop, or missed flight, a furious traveler stands ready to heap abuse on the next TSA employee he sees. And it is the job of Bob Burns, official TSA blogger, to take it."


1 comment submitted so far.
Orszag's blog is great.
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